When it comes to polyethylene resins, Chevron Phillips Chemical offers an extremely broad range of product grades that have been specifically designed for a wide variety of end-use applications and markets.
These grades are made consistently, pursuant to our exacting manufacturing specifications and quality standards. Teamwork, technical expertise, the commitment of every employee to delivering the highest level of customer service in every aspect of our business, and our commitment to continuous improvement differentiates us in the market. This dedication to supplying consistently high-quality products and services is not something we just talk about.
Highly trained professionals from technical services, manufacturing, sales and marketing, customer service, and shipping work together to efficiently and innovatively meet the needs of our customers worldwide. We diligently seek out customers’ opinions through surveys and direct contact to guide our actions to improve products and services. Our strategically located offices in Houston, Texas; Diegem, Belgium; and Singapore are staffed with experienced technical account managers. These individuals are there to assist you with all your polyethylene requirements — from the usual to the most challenging.
Our technology experts located in the well-known and long-established (since 1956) Plastics Technical Center in Bartlesville, Oklahoma, along with our technical/analytical groups at our additional Research Center based in Kingwood, Texas, work closely with customers to provide service, enhance product quality, improve existing olefin and derivative technologies, and help develop new products and applications.
Knowledgeable customer service representatives are available 24 hours a day. They work closely with other business functions to ensure that our products are delivered on time anywhere in the world. In addition, we use the most advanced business systems available, enabling us to provide the most efficient service possible. Everything from order-taking, deliveries and inventory to accounting, forecasting and supplying samples is instantly at our fingertips so we can provide prompt responses to your questions and requests.
Finally, as a globally active supplier, we have a strong supply chain with strategically located storage hubs and strong relationships with service providers in shipping and freight forwarding.
Quality
From our technical development and support, manufacturing, sales and marketing, to shipping and customer service, each and every individual at Chevron Phillips Chemical is committed to providing premium-quality products, outstanding service and continual improvement of our processes. When you buy our Marlex® polyethylene resins, you buy quality right up to the time they are delivered to your door. That is the Chevron Phillips Chemical distinction.
Our Marlex® polyethylene resins are produced at our state-of-the-art petrochemical complexes in Cedar Bayou, Old Ocean, Orange, and Pasadena, Texas. Ongoing facility expansion enables us to ensure a dependable supply of consistent, high-quality polyethylene resins now and for the future.
Our polyethylene units are equipped with advanced instrumentation and control equipment to maintain production efficiency and uniform quality. Quality control and product analysis are performed in our onsite petrochemical laboratory to ensure the quality of our products prior to shipment. Our dedication to quality has earned us ISO certification since 1993.
Safety
Our company creates products and services that make life better for people around the world — both today and tomorrow. As a matter of policy, we strive to manufacture, handle, transport and dispose of our chemical products safely. Plus, we work with our customers, carriers, suppliers, distributors and contractors to encourage them to comply with our safety and environmental rules and processes.
Safety is an integral part of our company’s culture, and our risk reduction efforts have helped us make strides in our “Journey to Zero” — our strategy for eliminating high-severity, high-potential process and personal safety incidents. Safety is the overriding focus and core driver for Chevron Phillips Chemical, and we are systematically using our best efforts to achieve an incident rate close to zero.
Our Operational Excellence policy outlines how our company strives each day to conduct business in a safe, secure, injury-free and environmentally responsible manner. We are committed to complying with all laws and regulations applicable to our facilities and business activities and to complying with all voluntary programs to which we subscribe. We strive to make optimal use of the resources we consume and minimize emissions and waste. We strive to limit the risks of our products throughout their lifecycle. We are committed to reducing risks in our operations to safeguard our employees, our contractors, and the communities where we operate. We openly communicate the results of our efforts and welcome the input of our employees, contractors, regulatory agencies, the community, customers, and other interested stakeholders.
We are committed to meeting our obligations under the REACH regulation. As a member of the American Chemistry Council (ACC), we participate in the Responsible Care® program for our domestic petrochemical manufacturing facilities, product lines, headquarters, and research and technology operations. For more information, please visit the Environment, Health, Safety & Security section of our website.